Last updated 25 June 2026
Konluo helps parents organise their kids' lessons and sport. This policy explains what we collect, why, and what you can do about it, in plain English. If anything is unclear, email notifications@konluo.com.
Your email address, so we can send you a sign-in link and let you back into your account. The details you add about your family: each child's first name, their activity or sport, when they are free, and their bookings. You can also add a coach's name and contact, and a venue. And the basic technical data needed to run the app on your device.
We do not use analytics, advertising or tracking, and we do not sell your data to anyone.
Konluo is set up and run by a parent or guardian. Information about a child is entered by the adult who manages the account, and that adult stays in control of it. We keep what is held about a child to the minimum needed to book and organise their activities.
When you share a booking link with a coach, they see only the child you are booking them for, that child's free times, the activity, and the price you set. They do not see your other children, your calendar, your contact details, or anything about payments. You can reset a coach link at any time.
We use a small number of service providers to run Konluo: Supabase for the database and sign-in, Netlify for hosting, and Google Workspace for the emails we send you. They handle data only on our behalf and only to provide those services. We do not share your data with anyone else.
Our database is currently hosted in Singapore. That means your information is stored outside Australia. It is protected by the same controls described below wherever it sits.
Data is encrypted in transit and at rest, access is limited to your own account, and a coach can only reach what their link allows.
You can see and change your family's details in the app at any time. You can delete your account and everything in it from within the app, and it is removed from our database. If you would like a copy of your data, or help with any of this, email notifications@konluo.com.
We keep your data while your account is active. If you delete your account, we delete it.
If there were ever a data breach likely to put you at risk, we will tell you and notify the relevant authority as the law requires.
If we change this policy we will update the date above, and for anything significant we will let you know in the app.
Questions or requests: notifications@konluo.com.
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